Frequently Asked Questions

Qn. What exactly is a Buyer’s Agent?

As Buyer’s Agents we work exclusively for a property buyer in a real estate transaction.  Whether you are a home buyer or investor, we guide you through all of the necessary steps in the process, search and inspect properties on your behalf, provide full property due diligence services, negotiate or bid at auction, liaise with your conveyancer, coordinate building and pest inspections on your behalf and complete pre-settlement inspections for you.  If you are an investor we can also coordinate the hand over to a property manager so the process is completely “streamlined” and “stress-free.”

Qn. I’m a new or established property investor. I’m not sure of the best way forward and I need advice about what type of property might suit me based on my personal circumstances before I start looking to buy. Can you help me?

Yes!  Part of our Full-Service scope of works includes a one-on-one session with our Qualified Property Investment Advisor so you can be guaranteed to get advice that is tailored specifically for you to ensure the best possible long term investment results.

Qn. I’m looking to renovate, or add value, to the property that I purchase. Is this something you can help me with?

Yes!  Our licenced builder is able to provide cost estimates for renovation and refurbishment works before you buy so that you understand costs associated with this type of strategy.

Qn. What is the minimum amount on money I will need to buy a property using your services?

Our Agent networks are not spread far enough geographically to service all areas throughout Greater Brisbane.  We specialise in the Brisbane City Shire and select areas within the Moreton Bay Region.  At this stage the minimum property value for a house on its own block of land that we can help people to locate and buy is around $700,000, so if your budget for a house on a single lot is under this, unfortunately we would not be a good match for you.

Qn. I am not yet finance ready. Is it too soon to get in touch?

Not at all.  There is usually a lot of work to do up front before we are ready to commence the search for you so the finance pre-approval can happen in conjunction with our onboarding process.  Also, if you have not already commenced discussions with a Mortgage Broker, we can put you in touch with those who will provide an exceptional service to help connect you to the right people who also have your best interests at heart.

Qn. How long does a typical property search go for?

This is a very difficult question to answer as it depends a lot on the property brief that is agreed, as well as the availability of properties both on and off market at any given time.  We have been able to help past Clients in as little as 2 weeks (this is not very common) and sometimes the search can take up to 3 or 4 months.  Generally, most Clients are able to purchase a property within 6-8 weeks of the search commencement.

Qn. Why would I need a Buyer’s Agent when I can buy Property myself?

This is a good question and we love to explain the answer.  The biggest problem we see is most buyers don’t know what they don’t know.  Our thorough due diligence ensures there are no hidden surprises after you buy.  We also save our Clients time, provide access to properties that otherwise would not be available to them (off-market or pre-market properties) and provide a completely stress-free buying process.  Having professional representation ensures you don’t overpay and that you don’t let emotions overtake your property buying decisions.

Qn. What makes you different from other Buyer’s Agents?

We are a boutique firm specialising only in the Brisbane Property Market and providing a personlaised premium service for our Clients.  We are not just Buyer’s Agents … our team has an extensive skillset, inclusive of a Qualified Property Investment Advisor, Licenced Builder and Property Management expert, so we analyse property in many different ways.  We also operate as a team … you get access to the entire team throughout the whole process.

Qn. Are you paid referral fees when you recommend us to other service providers?

No.  We do not believe in receiving secret commissions and will only make introductions when we believe you could benefit from the third party’s services.  Anyone we refer you to has a proven ability to assist you through the property buying process and provides a premium, personalised service which compliments our own business model.

Qn. Do you provide a shortlist of properties for us to review and select from?

No not at all.  Our search happens in “real-time” which means we review all properties that are on and off market that match your brief as they become available.  If they are not suitable we would rule them out, but we would explain why so you learn more about our selection process.  When a property becomes available that matches your brief, once we have performed our due diligence and inspected the property on your behalf, we would provide details to you and only if you wish to move forward would be then provide the full comparative market analysis and enter into negotiations with the Sales Agent on your behalf.

Qn. Do you inspect every property on our behalf?

Yes absolutely!  This is critical to get an understanding of the building structure, layout and other things that can only be seen through a physical inspection.  We provide you with ample information through our communication channel after our inspections to help you get a “real feel” for the property.

Qn. How much does it cost to use your service?

This depends on what services you require. You will see we provide a number of different services for our Clients. Our fees for one-off services are payable up front and our full scope buyer’s advocacy service fees are charged in two instalments, an Engagement Fee (up front) $2,500 +GST and a Success Fee, once the purchase of a property becomes unconditional. You are welcome to book a discovery call to find out more about our service charges.

Qn. Are Buyer’s Agents Fees Tax deductable?

If you are buying an investment property, then our fees are generally tax deductable as they become part of the Cost Base for the purchase of the Asset.  Talk to your accountant about how this impacts on your personal circumstances.  If you are buying a home, then no, our fees are not tax deductable.

Qn. How do I know you are acting in my best interests?

We are members of the Real Estate Buyer’s Agent Association of Australia (REBAA) as well as Property Investment Professionals of Australia (PIPA) and we have to abide by a Professional Code of Conduct to maintain our affiliation with these organisations.  We are also a small business and therefore our integrity is the driving force behind our business’ ongoing success.  We are a fully licenced Real Estate Agency, with full Professional Indemnity Insurance.  Find out what our past Clients are saying about our services by doing a Google search … we are proud of our professional reputation in the industry.

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